Help Center
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Answers to the questions people ask most, step-by-step guides, and a real person on the other end when you need one.
Pick whichever suits you
Most questions are already answered below. If yours isn’t, write to us — a person reads every message.
Message the team
Describe what went wrong and we will pick it up from there. A person reads every message.
Read the FAQs
The questions people ask most, answered — billing, accounts, security and setup.
Follow a tutorial
Short, step-by-step walkthroughs of the things people set up in their first week.
Ask the community
Compare notes with other teams running ZarklyX and see how they solved it.
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Asked most often
Create an account, walk through the short onboarding, and follow the getting-started tutorials to set up your workspace. Most teams are working in it the same day.
Yes. Upgrade, downgrade or cancel from your billing settings at any time — changes take effect immediately and billing is adjusted from that point.
Choose “Forgot password” on the login screen and we will email a secure link to set a new one. The link expires shortly after, so use it while it is fresh.
All major credit and debit cards, UPI and net banking. Enterprise customers can also be invoiced.
Data is encrypted in transit and at rest, access is controlled by role, and we hold ISO and IAF certification for information security. You can also delete your data whenever you choose.
Still stuck?
Tell us what you were trying to do and what happened instead. Include your workspace name and we can usually answer on the first reply.